To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
How long does it take to get a library card?
If you don't have a Rio Hondo Public Library Card, stop by the library and sign up for one. It's FREE! You get your card the day you apply!
Are electronic books available?
Yes, by using your library card number you can get free online books with the Libby app.
You may contact the librarian at email@example.com if you need help logging into your ebook account.
What time is the Library open?
Hours: Monday-Friday 1pm-6pm
Saturday 10am - 3pm
What services does the Library provide?
- document copying, faxing, and scanning
- computers and printers for patron use
- all materials are available for check-out, including books and DVDs
When is the Museum open?
What hours is City Hall open?
City Hall is open:
Monday - Friday
What additional services does Rio Hondo City Hall provide?
Civic Center --- $1500.00
- $800 (rental)
- $200 (security deposit)
- $250 (security fee - 2 officers) (evenings and weekends)
- $250 (clean-up)
- Total $1500
There is a $50 fee if opening early.
Located at 121 N. Arroyo (upstairs)
Civic Center Pavilion --- $90.00 or $250.00
- $90 (without alcohol)
- $250 (with alcohol)
Located at 121 N. Arroyo (downstairs)
Park Pavilion --- $80.00
No Alcohol Period
Located at 1005 S Reynolds
Building Permits & Inspections
What is the process for getting a building permit?
Take a moment to read all required information provided. Then print and fill out the building permit application form and return to city hall. Should you have any additional questions, please feel free to give us a call or send us an email. We will be happy to help you.
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.